When the patient is left out, healthcare fails
Consider a familiar scene in a clinic in Kumasi or Accra. A woman waits three hours. She gets five minutes. The clinician speaks quickly, largely in English, using terms she does not recognize. She nods. She asks nothing. She leaves with a prescription she cannot fully explain when she reaches home. A week later, the medicine is unfinished. The file is marked non-compliant. The family calls it carelessness. The clinician calls it ignorance. Our paper in Discover Health Syste…
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